Will my analytics or site performance be affected by monitor checks?

Server Check monitors sites and servers by sending very small packets of data, which should not affect the performance of your systems in any way. Analytics will generally not be affected either, as most analytics mechanisms rely on loading javascript files and other website assets that Server Check does not request or require for its monitor checks.

Server Check monitor requests will probably be found in some of your website logs, but nowhere else.

Can I change the type of subscription I have?

Yes, you can change your subscription choices. If you want to move from a monthly subscription to an annual subscription or vice-versa, you can change your subscription options by visiting the “My Subscriptions” tab in your Server Check account. Payment for the new subscription type will not be taken until the current subscription period ends. For example, if you have a monthly subscription and change to an annual subscription, you will only be charged the full amount for the annual subscription when the monthly subscription period that you have already paid for comes to an end and the subscription renewal is due.

What is the difference between the free 10-monitor version without a license and the free 10-monitor version with a license?

There are two versions of Server Check that are completely free to use.

The free unregistered version can be downloaded, installed and used forever without requiring a license. Up to 10 monitors can be added, but the monitor types are restricted to HTTP checks and Ping checks, and the minimum time between checks is five minutes. No SMS credits are included.

The free registered version removes the five minute limit on monitor checks, so checks can be made as frequently as every 10 seconds, and all monitor types are available in this version. A small number of SMS credits are included when you first register the free version.

I own a Server Check license. How can I upgrade it so that I can add more monitors?

If you already own a full Server Check license (not a subscription) and want to upgrade to add more monitors, you do not need to purchase the upgrade at its full cost. You simply need to pay the upgrade cost (see here) to move from one license to another. Please note that we do not offer license downgrades.

To make any changes, please get in touch via chat, email or telephone with the details of your license and upgrade request.

You can also change your subscription choices. If you want to move from a monthly subscription to an annual subscription or vice-versa, you can change your subscription options by visiting the “My Subscriptions” tab in your Server Check account. Payment for the new subscription type will not be taken until the current subscription period ends. For example, if you have a monthly subscription and change to an annual subscription, you will only be charged the full amount for the annual subscription when the monthly subscription period that you have already paid for comes to an end and the subscription renewal is due.

Does Server Check require internet access?

Yes, Server Check requires internet access to perform its core function, internet service monitoring. It also needs internet access to activate correctly and to periodically (usually once a day) keep your license valid and to check for software updates.